1. Introduction

Welcome to SocialFill. We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our service, including integrations with third-party platforms such as Facebook, Instagram, TikTok, YouTube, and LinkedIn.

2. Information We Collect

Account Information: When you sign up, we collect your name, email, and account credentials.

Social Media Data: If you connect your social media accounts, we access data such as page insights, profile details, and engagement metrics, as permitted by each platform’s API.

Usage Data: We collect log files, IP addresses, device type, and browsing history to improve our services.

Cookies & Tracking: We use cookies to enhance user experience and track activity on our platform.

3. How We Use Your Information

We use your information to provide and improve our services, manage scheduled posts, retrieve analytics from connected platforms, comply with legal and security requirements, and send notifications, updates, and support responses.

4. Data Protection & Security

We implement industry-standard security measures, including encryption, secure access controls, and regular security audits, to protect user data from unauthorized access, disclosure, or misuse. Access to sensitive data is restricted to authorized personnel only.

5. Data Retention & Deletion

We store your data as long as necessary to fulfill our services. You can request account deletion at any time by contacting support. Upon deletion, all associated data will be permanently removed from our systems, except where legally required to be retained.

6. Third-Party Sharing

We may share your data with social media platforms for publishing posts and retrieving insights, service providers for hosting, analytics, and payment processing, and legal authorities if required by law or for fraud prevention. We do not sell or share personal data for advertising purposes.

7. AI & Machine Learning Usage

SocialFill does not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning models.

8. User Rights

You can access, modify, or delete your personal data. You can revoke third-party permissions via your social media platform settings. You may opt out of marketing emails at any time.

9. Changes to This Privacy Policy

We may update this policy. Changes will be posted on this page, and continued use of our services constitutes acceptance.

10. Contact Us

If you have any questions, email us at support@socialfill.com.